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Contact Support   FAQs   Download Center   Warranty Policy  Consumer/Retail products  Professional/Industrial products We strive to provide the best customer support in the industry. Please contact us if you have any questions about our products, need technical assistance or customer service support by calling us at: Consumer/Retail Products (DIY/Samsung EZ-View) 877-349-3149 The most frequently asked questions about our service and products can be found here. Samsung places high value on our customers and will exert our best efforts to ensure complete customer satisfaction. Copies of our manuals, drivers, software and firmware are available here for downloading. Download the material needed pertaining to your specific product.   [SLA-612DN] Manual 07/27/2010   [SLA-12240] Manual 07/27/2010   [SSA-S2100] Datasheet 07/26/2010   [SSA-S3010] Datasheet 07/26/2010   [SSA-S2000] Datasheet 07/26/2010 Select a product category Category Select a Category Consumer Products IP Cameras DIY Accessories Access Control Analog Camera / Dome Lenses NVR's and Network Products Monitors DVR's Control Equipment Accessories Name Select a Product