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Limited Warranty

Warranty terms and conditions are those in effect at the time the Products were first sold. SOA makes a limited warranty to you that the Products will be free under normal use and service of material defects in workmanship for a period of two (3) years from the date that the Products are delivered to you (the ¡°Warranty Period¡±), unless another duration is otherwise expressly stated in the chart below. This warranty does not include on-site service of the Products. This warranty is valid only on Samsung products and it shall be as set forth below. Exceptions to Warranty Period are as follows:

THIS LIMITED WARRANTY IS SOA¡¯S ONLY WARRANTY TO YOU AND IS EXPRESSLY IN LIEU OF ANY OTHER EXPRESS OR IMPLIED WARRANTIES. SOA HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES WHICH ARE OR MAY BE IMPLIED BY LAW, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE OR SPECIFIED USE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOA, ITS SUBSIDIARIES, AND PARENTS SHALL NOT BE RESPONSIBLE FOR AND HEREBY DISCLAIMS ALL LIABILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES INCURRED BY YOU OR ANY OTHER PERSON (INCLUDING LOSS OF USE, LOSS OF PROFIT AND CLAIMS OF THIRD PARTIES) HOWEVER CAUSED, WHETHER BY THE NEGLIGENCE OF SOA OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY LIABILITY (i) FOR LOST REVENUES AND PROFITS, LOSS OF USE, AND COMMERCIAL LOSS; (ii) FOR INJURY TO OR DEATH OF ANY PERSONS IN CONNECTION WITH THE PRODUCTS; AND (ii) LIABILITY WHICH YOU HAVE TO ANY OTHER PERSON, IRRESPECTIVE OF WHETHER SUCH LIABILITIES WOULD OTHERWISE ARISE FROM STATUTE, NEGLIGENCE, CONTRACT, STRICT LIABILITY, OR OTHERWISE. ALL RIGHTS GRANTED TO YOU UNDER THIS LIMITED WARRANTY ARE CONDITIONED UPON AND SHALL ONLY ARISE IF THEY ARE EXERCISED IN THE MANNER DESCRIBED IN THE FOLLOWING SECTION, AND ARE LIMITED TO THE ONE, SOLE AND EXCLUSIVE REMEDY OF REPAIR OR REPLACEMENT SPECIFIED IN THIS SECTION. Any repairs on the Products performed or replacement of any parts or components of the Products by any person or entity other than SOA without the prior written consent of SOA will void the limited warranty provided hereby with respect to the part or component of the Products so repaired or replaced and any other part or component related thereto.

For a warranty claim to be valid, you must give full and reasonable written notice to SOA of the defect within thirty (30) days of your discovery of the defect, but in no event later than the last day of the Warranty Period. On receipt of any such written notice, SOA will, as soon as reasonably practicable, cause to be repaired (or, at the sole option of SOA, have replaced) the defect(s) identified by the notice. SOA¡¯S SOLE RESPONSIBILITY IS TO REPAIR OR REPLACE SUCH DEFECTIVE ITEMS OF WHICH SOA SHALL HAVE RECEIVED TIMELY AND PROPER NOTICE AS PROVIDED HEREIN. ALL REPAIRS PERFORMED BY SOA AND ALL REPLACEMENT OF PARTS BY SOA SHALL BE SUBJECT TO THE SAME LIMITED WARRANTY PROVIDED HEREIN AND THE SAME DISCLAIMERS OF OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR SPECIFIED USE AND THE DISCLAIMER OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

THIS WARRANTY DOES NOT COVER: malfunction, defect, failure, or damage (i) caused by or resulting from the evidence of impact, mishandling, tampering, use contrary to the applicable instruction manual; (ii) arising from ordinary wear and tear, wind, fires, storm, earthquake, incorrect power line voltage, inadequate or improper lighting, adverse weather conditions or other acts of God or nature, your or operator¡¯s abuse or neglect, misuse, accident or mishap; (iii) arising from shipping; (iv) arising from work, repairs or alterations performed by others than SOA; (v) routine cleaning, normal cosmetic and mechanical wear and tear; and/or (vi) parts or accessories manufactured by persons other than SOA and warranted by such persons.

You acknowledge and agree, and represent and warrant to SOA, that the Products are not consumer goods or consumer products, are not going to be used for personal, family or household purposes, and are intended for exclusive commercial, and not consumer, use. You acknowledge and agree that this limited warranty is exempt from the provisions of the Magnuson-Moss Federal Warranty Act. No agent, employee or representative of SOA, has any authority to bind SOA to any warranty, representation or affirmation concerning the Products any part thereof. No affirmation, representation or warranty made by any agent, employee or representative of SOA, shall be binding upon SOA unless the same is specifically included within this agreement.

When service is required, contact SOA for an RSA (Return for Service Authorization) number and return instructions. All returns, whether for repair, replacement, or credit must have an RSA number clearly marked on the shipping label. To obtain an RSA number, contact SOA by phone, e-mail, or via our web site. You will need the model and serial number of the Products being returned along with details of the defect or malfunction. Shipping instructions will vary according to the nature of the return. All Products returned without an RSA number on the outside of the package will be refused. All returns should be insured and freight prepaid. Products repaired under warranty will be returned freight prepaid via the same method.